40 Days of Healing

Cancellation Policy

GENERAL POLICY Business Information Name: Alchemic Serendipity Owner/Practitioner: Violet Krauss, alchemicserendipity@gmail.com Services: Kundalini Yoga classes. People join of free will and assume all risk By scheduling an appointment, you agree to these policies. Mission Statement We provide holistic healing for physical, emotional, and spiritual wellbeing. Code of Ethics: We maintain strict confidentiality of client information unless required by law, treat clients with dignity, uphold clear professional boundaries, and provide services with integrity. Client Intake and Consent: New clients complete an intake form and consultation, sign a consent form before services, and disclose relevant medical conditions. Service Policies Schedule appointments in advance via website or email; sessions are confidential, and 4-hour notice is required for cancellations, with late cancellations or no-shows incurring a fee. Payment Fees: Listed on the website, due at the appointment. Methods: Cash, credit/debit cards, electronic transfers. Session Conduct Arrival: Arrive 5-10 minutes early. Behavior: Respectful behavior required. Clothing: Wear comfortable attire. Environment: Silence phones and minimize noise. Punctuality: Sessions start and end on time; late arrivals may be shortened. Practitioner Responsibilities Qualifications: Certified in Reiki, Cleansing, Somatic Healing, Channeled, Akashic Readings, Yoga. Education: Commitment to ongoing education. Environment: Clean and safe treatment area. Health and Safety Wellness: Reschedule if unwell. Consultation: Inform of medical conditions. COVID19: Follow local health guidelines. Emergency: First aid provided if necessary. Scope of Practice Complementary Services: Not substitutes for medical treatment. Referrals: Seek medical advice for conditions. Privacy Policy Data Protection: Records are securely stored. Usage: Information used solely for services, not shared without consent unless required by law. Legal Compliance Licensing: Compliance with local requirements. Insurance: Liability insurance held. Regulations: Adherence to local regulations and standards. Feedback and Complaints Feedback: Encouraged to improve services. Complaints: Directed to the practitioner for resolution. Policy Changes: We reserve the right to modify this policy. Changes will be communicated to clients and updated on our website. For full details, see our General Policy on the checkout page.

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